Impact of Organizational Culture on Commitment of Employees: An Empirical Study of BPO Sector in India
نویسندگان
چکیده
Business Process Outsourcing Retention of employees has become a critical issue in the corporate arena. With the increasing trend of frequent job switching among employees , it is a big challenge for HR Managers today to fulfill the aspirations of each and every employee and to bring congruence between organizational and individual goals. In the BPO sector of India where attrition rate is as high as 55 percent (ASSOCHAM, 2011), the situation is even more difficult for HR Managers.
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